top of page

OUR SPEAKERS

speaker_badge_banner_red.png
Share on:
Asset 14icon.png
Asset 39icon.png
Asset 12icon.png

Heather Hernandez is a Customer Success executive for Alara Imaging. Her mission is creating massive positive change for human health. She studied Human Biology at Stanford University and began her career in Clinical Operations bringing revolutionary pharmaceutical and medical devices to market. The last decade her work has focused on healthcare partnerships, business development, launching a healthcare software customer success team at a leading AI Radiology company and healthcare start-up management.

Heather Hernandez

VP of Customer Success
Asset 12icon.png
Asset 1TWITTER.png
Asset 39icon.png
Asset 17icon.png
linkedin.png
twitter.png
facebook.png
github.png
English
Languages:
Asset 7TWITTER.png
Location:
Seattle, USA
Asset 7TWITTER.png
Can also give an online talk/webinar
Paid only. Contact speaker for pricing!

MY TALKS

Launching a high performing Customer Success team

Leadership, Business Development, Diversity and Inclusion, Women in Tech, Soft Skills, Entrepreneurship, Community / Networking, Innovation, Inspirational

Asset 12SLIDES.png
Asset 21talk.png
Asset 11SLIDES.png

How to Hire great CS leaders
How to ensure all members of your company are Customer Success ambassadors [leveraging the EPIC model by Chip & Dan Heath]
Cross-functional collaboration [the critical Product & CS partnership, tools]
Your technology is insufficient, successful innovation requires a human touch. Here's how to win.
Launching Healthcare Saas and the importance of a Customer Success team

Asset 1icon.png

Launching a high performing Customer Success team

Completed

true

Visible

false

Order

100

Go to lecture page

bottom of page